Information We Collect

At DynamiXray, we collect information to provide better educational services about decentralized networks. We're transparent about what we collect and why.

How We Collect Information

• Direct submission through registration forms and contact pages
• Automatic collection via cookies and analytics tools
• Educational platform interactions during courses and webinars
• Email communications and newsletter subscriptions
• Customer support interactions and feedback surveys

How We Use Your Data

Your information helps us deliver quality education about decentralized networks. We use data purposefully and never sell personal information to third parties.

Primary Uses

• Delivering educational content and tracking your learning progress
• Communicating about courses, schedules, and program updates
• Providing technical support and responding to your questions
• Improving our educational materials based on student feedback
• Sending relevant industry news and educational opportunities
• Maintaining platform security and preventing unauthorized access

Legal Basis for Processing

We process your data based on legitimate educational interests, contractual necessity for service delivery, and your explicit consent where required by Taiwan's Personal Data Protection Act.

Data Sharing and Disclosure

We maintain strict control over your information. Sharing only occurs in specific circumstances with trusted partners who help deliver our educational services.

When We Share Information

• Educational technology providers who power our learning platform
• Payment processors for secure transaction handling
• Email service providers for course communications
• Analytics services to understand and improve user experience
• Legal authorities when required by Taiwan law or court orders

Third-Party Safeguards

All partners sign data processing agreements requiring them to protect your information according to our standards. We regularly audit their security practices and limit access to necessary data only.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have several rights regarding your personal information. We make it easy to exercise these rights.

How to Exercise Your Rights

Contact us at info@dynamixray.com with your request. We'll verify your identity and respond within the timeframes required by Taiwan law. Most requests can be processed immediately through your account dashboard.

Security Measures

Protecting your information is fundamental to our operations. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Advanced firewall protection and intrusion detection systems
• Regular security audits and penetration testing
• Encrypted data storage with restricted access controls
• Multi-factor authentication for administrative accounts
• Automated backup systems with disaster recovery protocols

Administrative Controls

Our team receives regular privacy and security training. Access to personal data is limited to employees who need it for their job functions. We maintain detailed access logs and conduct periodic reviews of data handling procedures.

Incident Response

In the unlikely event of a data breach, we'll notify affected users within 72 hours and report to Taiwan's National Development Council as required by law. Our incident response plan includes immediate containment, investigation, and remediation procedures.

Data Retention Policies

We retain your information only as long as necessary to provide educational services and comply with legal requirements in Taiwan.

Retention Periods

• Active student accounts: Data retained while account is active plus 3 years
• Course completion records: 7 years for certification verification purposes
• Communication logs: 2 years for quality assurance and support
• Payment information: 5 years as required by Taiwan tax regulations
• Marketing preferences: Until consent is withdrawn
• Website analytics: 26 months in aggregated, anonymized form

Secure Deletion

When retention periods expire, we securely delete or anonymize your data using industry-standard methods. Deletion includes all backup copies and associated metadata across our systems.

International Data Transfers

While DynamiXray operates primarily in Taiwan, some educational technology services may involve data transfers to other countries with adequate privacy protections.

Transfer Safeguards

• Data processing agreements with international service providers
• Adequacy decisions or standard contractual clauses where applicable
• Regular audits of international partners' privacy practices
• Encryption of data during transit and storage internationally

We'll inform you of any significant changes to our international data transfer practices and provide opt-out options where legally required.

Cookies and Tracking Technologies

Our website uses cookies to improve your learning experience and understand how students interact with our educational content.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand which content is most valuable
• Functional cookies: Remember your preferences and learning progress
• Analytics cookies: Provide insights into how we can improve our platform

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent manager. Disabling certain cookies may limit some website functionality, but won't prevent access to core educational content.

Third-Party Services

We work with trusted technology partners to deliver comprehensive decentralized network education. Each partner adheres to strict privacy standards.

Key Service Providers

• Learning management system providers for course delivery
• Video hosting services for webinar and lecture content
• Email marketing platforms for educational communications
• Customer support tools for efficient issue resolution
• Analytics providers for platform optimization
• Payment processors for secure transaction handling

Third-Party Links

Our educational content may include links to external resources and websites. These sites have their own privacy policies, and we encourage you to review them before sharing personal information.

Taiwan Law Compliance

DynamiXray fully complies with Taiwan's Personal Data Protection Act and related privacy regulations affecting educational institutions.

Regulatory Compliance

• National Development Council data protection guidelines
• Ministry of Education requirements for educational data handling
• Taiwan Personal Data Protection Act Article 19 consent requirements
• Financial Supervisory Commission guidelines for payment data

Local Data Protection Officer

Our Taiwan-based privacy team ensures ongoing compliance with local regulations and serves as your primary contact for privacy-related concerns in Taiwan.

Policy Updates and Changes

We may update this privacy policy to reflect changes in our educational services, legal requirements, or industry best practices.

Notification Process

• Email notification to all active users 30 days before significant changes
• Website banner notifications highlighting policy updates
• Updated version date clearly displayed at the top of this page
• Summary of key changes provided in plain language

Your Options

If you disagree with policy changes, you can adjust your privacy preferences, limit data processing, or close your account before the changes take effect. Continued use of our services indicates acceptance of updated terms.

Contact Information

Questions about this privacy policy or how we handle your personal information? We're here to help with clear, honest answers.

Response Timeframes

• General privacy questions: Within 2 business days
• Data access requests: Within 15 business days
• Account deletion requests: Within 5 business days
• Urgent security concerns: Within 24 hours